Cancellation Policy: To avoid the full session charge, all appointment changes and cancellations require a minimum of 24-hours notice. This is not a punishment! Same day changes and no-shows are more than just an inconvenience- they are a direct hit to my livelihood.
This policy offers protection to me, a small business owner, who would be challenged to stay afloat without it. 24 hours’ notice offers a possibility that another client will be able to fill your spot.
If you find yourself in a jam and won’t be able to make your in-person appointment, I can offer you a remote Reiki treatment instead; it’s the perfect solution to illness and family emergencies. It will help you find the strength, courage, and clarity to navigate whatever you’re facing.
If your lifestyle doesn’t allow you to predict your availability to this degree of accuracy, communicate with me about potential same-day bookings. Or schedule a remote treatment: these can easily be set up so the energy is received at the most optimal time.
Luminous Heart Reiki & Massage 